Shipping + Returns

all sales are final, but if there is a problem with your order, please contact us info@gkuashop.com and we’ll do our best to resolve the issue.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gkuashop.com and send your item to: Gkua Inc, 855 Marina Bay Pkwy, #150, Richmond, CA 94804 United States. 

Shipping 
To return your product, you should mail your product to: Gkua Inc, 855 Marina Bay Pkwy, #150, Richmond, CA 94804, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.